Intergenerational photo with grandmother and grandchild

Heartland, ManorCare and Arden Courts are now part of the ProMedica family of services. The skilled nursing & rehabilitation, memory care, home health and hospice services you know us for are now part of an integrated health and well-being organization that includes hospitals, doctors and health insurance plans as well.

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ProMedica Skilled Nursing and Rehabilitation Centers Earn 2022 AHCA/NCAL Silver National Quality Award

 

ProMedica Skilled Nursing and Rehabilitation centers have been recognized as recipients of the 2022 Silver – Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL).  The award is the second of three distinctions possible through the AHCA/NCAL National Quality Award Program, which recognizes providers across the nation that have demonstrated improved quality outcomes for staff, residents and individuals with disabilities in long term and post-acute care.

We are happy to announce the following centers who have earned the 2022 Silver – Achievement in Quality Award:

  • ProMedica Skilled Nursing and Rehabilitation (Delray, FL)
  • ProMedica Skilled Nursing and Rehabilitation (Twinsburg, OH)

 

Silver – Achievement in Quality Award applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver criteria, based on the Baldridge Excellence Framework, provide applicants with a thorough assessment of how their organization works, its effectiveness, and tools for improvement in their approaches. As a 2022 recipient of the Silver award, they can now advance in further developing comprehensive approaches that meet the criteria required for the Gold – Excellence in Quality Award.

Congratulations to our centers on their achievements to receive this award!

 

ABOUT AHCA/NCAL
The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers, and homes for individuals with intellectual and development disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day.

Created by AHCA/NCAL in 1996, the National Quality Award Program is a rigorous three-level process that is reviewed and judged by trained experts against a set of nationally recognized standards for organizational excellence. The standards of the Baldrige Performance Excellence Program help organizations achieve superior performance to improve quality of life and care of long-term care residents and staff.

For more information about the National Quality Award Program, please visit https://www.ahcancal.org/Quality/National-Quality-Award-Program/Pages/default.aspx