Intergenerational photo with grandmother and grandchild

Heartland, ManorCare and Arden Courts are now part of the ProMedica family of services. The skilled nursing & rehabilitation, memory care, home health and hospice services you know us for are now part of an integrated health and well-being organization that includes hospitals, doctors and health insurance plans as well.

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ProMedica Hospice Serving Western Pennsylvania Reaches Highest Level of "We Honor Veterans" Program

ProMedica Hospice serving Western Pennsylvania (formerly Heartland Hospice) is proud to announce their promotion to a Level Five partner within the We Honor Veterans Program for their continued care and support of the Veteran population. Level Five is the highest level We Honor Veterans partners can attain and includes several new required activities and yearly recertification. “I am honored to work with such a dedicated organization that truly appreciates the sacrifices that our veterans have made for this great country! I am so proud to have achieved the Level Five partnership and I am looking forward to continuing to honor and support our veterans!” said Patrick Fisher, volunteer coordinator.

All wars are different and provide unique experiences and often difficulties for the Veterans who served in them. We Honor Veterans was launched by the National Hospice and Palliative Care Organization in collaboration with the Department of Veterans Affairs (VA) to help improve the care veterans receive from hospice and palliative care providers.

“As a veteran myself, I am proud that our team is here to honor veterans in any way that we can with all the services we have to offer. I am PROUD to be part of this team,” said Charles Schaller, retired Air Force veteran and ProMedica Hospice chaplain. Amanda Walton, bereavement/volunteer coordinator and Army National Guard veteran, added, “I am honored to work with such a dedicated organization. ProMedica is more than just hospice and end-of-life comfort. We know the sacrifices our veterans have made for this great country, and we try to show recognition daily. Achieving the Level Five partnership was a long year of a wonderful collaboration. All the teams really came together to show their support for our veteran community. We took it to heart to want to help heal unseen wounds of battles long ago, but not forgotten. It was a long but rewarding journey that we are fortunate enough to continue. It is difficult to truly express the gratitude we have for our veterans and all that they have done. But… that will not stop us from striving.”

The We Honor Veterans program provides five levels of recognition to organizations that demonstrate a commitment to improving care for veterans. Aside from existing partner requirements, Level Five partners place a greater emphasis on staff education and caring for Vietnam-era and combat Veterans. Additionally, Level Five partners take on the role of regional mentor to other We Honor Veterans partners working to enhance their programs. 

“When we set out to create the Level Five program we knew that it had to be different to truly showcase the efforts needed to go above and beyond. Not only has the Heartland Hospice team demonstrated their commitment, but they have helped shape the program and have continued as an example of what all hospice partners should strive to be,” said NHPCO President & CEO Edo Banach.

To learn more about the We Honor Veterans initiative, the steps that our agencies have taken to receive this acknowledgment or to see where our other agencies are at in the process of achieving this honor, visit the We Honor Veterans website.