Heartland strives to provide a “WOW” experience to our patients and we are always working to exceed expectations. Mark, a nurse with Heartland Home Health Care Serving South Central Pennsylvania, recently received high praise from a local physician for his work with one of our patients.
Alison, Admissions Coordinator with Heartland Home Health Care, recently received a compliment from the physician’s office.
“The physician’s nurse told me that Mark was doing a wonderful job with their patient’s dressing on her legs. The doctor wanted to let us know how great of a job Mark was doing. She followed this by saying that the doctor does not pay many compliments, so it is a big deal that he felt Mark needed to be recognized. They also requested that Mark continue to be the one who does all dressing changes for this patient since they are so pleased with his work. “I assured them that I would pass this compliment along to both the supervisor as well as Mark. Heartland not only provides great care, but we provide “wow” experiences as well. Our special touch and care do not go unnoticed!”