Intergenerational photo with grandmother and grandchild

Heartland, ManorCare and Arden Courts are now part of the ProMedica family of services. The skilled nursing & rehabilitation, memory care, home health and hospice services you know us for are now part of an integrated health and well-being organization that includes hospitals, doctors and health insurance plans as well.

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Statement regarding COVID-19

If you need care, learn more about our infection control measures, screening, testing and visitation to keep you safe during this unprecedented time.  Click here for more information.

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Our Vet-to-Vet Volunteer Program

Honor of Caring

Every day, we have the distinct honor of providing hundreds of U.S. military veterans with hospice care. Different kinds of trauma can be experienced by different veterans in different ways. We’ve learned a critical lesson: a patient’s military service history helps determine which kind of personalized compassionate care we should provide.

No one understands the questions and concerns of a U.S. military veteran more than fellow veterans or active duty personnel. That’s why we have developed the Veteran-to-Veteran Volunteer program, in which volunteers with similar backgrounds can meet with and assist in the care of U.S. military veteran patients.

Enriching Lives

Our veteran volunteers enrich the lives of veteran patients by:

  • Listening to veterans as they tell their life story
  • Educating and assisting patients on how to access veteran benefits
  • Participating in pinning ceremonies and presenting recognition certificates
  • Providing support to families and loved ones
Veterans Make a Difference

Veteran volunteers are important to us because the potential for a better match of patients and volunteers based on similar areas of interest and background is increased.

  • Veterans share a common language and code of conduct and honor.
  • The camaraderie between veterans can enhance their civilian social roles.
  • When one veteran talks to another, stoicism and secrecy may dissolve.
  • Sharing supports life review and healing.

All volunteers receive training regarding the philosophy of hospice, the role of the volunteer, the specific needs of veterans, and communicating with hospice patients and their loved ones. Volunteer hours are flexible and scheduled according to the volunteer’s availability.