Intergenerational photo with grandmother and grandchild

Heartland, ManorCare and Arden Courts are now part of the ProMedica family of services. The skilled nursing & rehabilitation, memory care, home health and hospice services you know us for are now part of an integrated health and well-being organization that includes hospitals, doctors and health insurance plans as well.

  COVID-19 Information

Statement regarding COVID-19

Please click here for COVID-19 updates and visitation information.

Health & Wellness Resources


HCR ManorCare statement regarding COVID-19

Following a declaration of a State of Emergency by the President March 13, 2020, the Centers for Medicare and Medicaid Services (CMS) issued new guidance to long term care centers and communities. Guidelines include:

  • Significantly restricting visitors and nonessential personnel.
  • Restricting communal activities within the facilities and communities.
  • All individuals other than essential health care staff and visits for end-of-life situations, should no longer enter facilities until further notice.

At HCR ManorCare, we have implemented all those guidelines, as well as:

All authorized visitors and employees will be Screened for:

  • A confirmed case diagnosis of Coronavirus Disease 2019 (COVID-19).
  • A confirmed direct contact with any individual diagnosed with the Coronavirus Disease 2019 (COVID-19) without appropriate Personal Protective Equipment the preceding 14 days.
  • A confirmed or a suspected contact with anyone who has traveled to/from a CDC designated Level 3 international destination without appropriate Personal Protective Equipment the preceding 14 days.
  • Any cruise ship travel in the preceding 14 days.
  • An unexplained fever or a fever (subjective or ≥100.4°F or 38°C) within the last 14 days.
  • A diagnosis of pneumonia or lower respiratory tract infection of unexplained etiology in the last 14 days

Enhanced Measures in place:

  • Taking daily temperature readings for all employees who are working, residents, patients, and authorized visitors.  
  • Monitoring for respiratory symptoms which include dry cough and shortness of breath.
  • Keeping our staff assignments as consistent as possible in clinical care areas.

We sincerely apologize for this extreme inconvenience, but we must abide by these guidelines and implement the most stringent precautions possible to protect everyone. We encourage you to keep in touch with your loved one and contact us if you have any questions or need assistance setting up virtual visits.


For Frequently Asked Questions, Click Here.

For Vendor Statement, Click here.

For Updates on COVID-19 Fraud Alerts, Click Here.

For more information, the Centers for Disease Control and Prevention has a comprehensive Coronavirus Disease 2019 - COVID-19 page