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Heartland, ManorCare and Arden Courts are now part of the ProMedica family of services. The skilled nursing & rehabilitation, memory care, home health and hospice services you know us for are now part of an integrated health and well-being organization that includes hospitals, doctors and health insurance plans as well.

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HCR ManorCare Skilled Nursing & Rehab Centers Earn 2020 Bronze Commitment to Quality Award

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ProMedica Senior Care, formerly HCR ManorCare, is pleased to have its skilled nursing centers throughout the country named as 2020 Bronze – Commitment to Quality Award winners from The American Health Care Association and National Center for Assisted Living (AHCA/NCAL). This award is a declaration of our commitment of learning how to better meet the needs and expectations of our patients and residents, their families, our employees and the community.

The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represents more that 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers and homes for individuals with intellectual and development disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the nearly 5 million seniors and individuals with disabilities who receive long term or post-acute care in our facilities each year.

We are happy to announce the following centers who have earned the 2020 Bronze – Commitment to Quality Award:

  • Heartland of Twinsburg (OH)
  • ManorCare Health Services – Pittsburgh (PA)
  • Heartland of Zephyrhills (FL)
  • Heartland Health Care Center – North Sarasota (FL) 
  • ManorCare Health Services – Venice (FL) 
  • Heartland of Columbia Rehabilitation & Nursing Center (SC) 
  • ManorCare Rehab Center – Decatur (GA) 
  • Heartland Health Care & Rehabilitation Center of Boca Raton (FL) 
  • ManorCare Health Services – Dunedin (FL)
  • Heartland Health Care Center – Canton (MI)
  • Heartland Health Care Center – Hampton (MI)
  • ManorCare Health Services – Elk Grove Village (IL)
  • ManorCare Health Services – Oak Lawn East (IL) 
  • ManorCare Health Services – Waterloo (IA) 
  • ManorCare Health Services – Rossmoor (CA) 

 

Bronze – Commitment to Quality Award recipients are able to describe their mission, characteristics, and key challenges and to recognize the relationship of these factors to their ability to achieve performance improvement. The Bronze Award recognizes the provider for developing a foundation to begin a journey of continuous quality improvement and does not necessarily correspond to any public measure of performance.

The AHCA/NCAL National Quality Award Program is a progressive, three-step process that encourages the continuous learning, development, and execution of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance. The criteria for each step is based on the Baldrige Performance Excellence Program.

Congratulations to our centers on their achievements to receive this award!

https://www.ahcancal.org/Quality/National-Quality-Award-Program/Pages/default.aspx